Job Description

Senior People & Capability (HR) Manager

Location: Makati, Philippines
Function: People & Capability / Human Resources
Reports To: Country Manager (with dotted-line collaboration to Group People & Capability leadership)
Direct Reports: None initially (works closely with line managers and team members)
Key Internal Stakeholders: Team Members and Line Managers across the dedicated business unit
Key External Stakeholders: Vendors and Partners

About Our Client

We are a leading international retail group, known for innovative home and lifestyle products. With a strong presence across multiple markets, the company is investing heavily in building best-in-class People & Capability practices. This confidential position plays a pivotal role in shaping the HR strategy for one of its most important regions.

Primary Purpose of the Role

• Partner with a dedicated client group to deliver high-quality people solutions aligned with the company’s strategic objectives.

• Identify future functional capability needs, succession gaps, and talent pipeline requirements.

• Contribute to the development and implementation of People & Capability initiatives and programs.

Key Responsibilities & Deliverables

• Act as the first point of contact for all People & Capability matters within your assigned client group.

• Provide input into the development of organisational capability strategies and deliver on agreed initiatives.

• Manage and influence key business decisions related to workforce planning, talent management, and organisational development.

• Support managers in performance management, employee engagement, and change management activities.

• Identify and implement succession plans, training needs, and career development programs.

• Partner with central Centres of Excellence (COEs) to leverage group-wide HR policies and practices.

• Track key performance measures such as stakeholder feedback, turnover and attrition, and capability uplift.

Required Qualifications & Experience

• Education: Bachelor’s degree in HR, Business, or related field (Advanced Diploma or higher preferred).

• Experience:

  • Proven generalist HR/People & Capability experience in a complex, multi-site organisation.

  • 10–15 years of total HR experience with increasing responsibilities.

  • Experience influencing senior stakeholders and managing multiple projects simultaneously.

  • Exposure to COE models and leveraging shared service environments.

  • Experience working with technology or digital platforms (SuccessFactors exposure preferred but not essential).

Traits & Abilities

• Demonstrated skills in leadership, relationship-building, and stakeholder management.

• Ability to be an effective and positive change agent.

• Trusted advisor who can build strong, credible relationships with business leaders.

• Highly organised, with the ability to manage multiple priorities and drive results.

Why This Role is Attractive

• High visibility and strategic impact in a growing international retail group.

• Opportunity to shape People & Capability strategy and implement best-in-class practices.

• Collaboration with senior leadership and COEs across the group.

Confidentiality

Due to the strategic nature of this role, the hiring organisation’s name will be disclosed only to shortlisted candidates.