Job title: Senior People and Capabilty Manager
Job type: Permanent
Emp type: Full-time
Industry: Retail & E-Commerce
Job published: 29-09-2025
Job ID: 32106

Job Description

Senior People & Capability (HR) Manager

Location: Makati, Philippines
Function: People & Capability / Human Resources
Reports To: Country Manager (with dotted-line collaboration to Group People & Capability leadership)
Direct Reports: None initially (works closely with line managers and team members)
Key Internal Stakeholders: Team Members and Line Managers across the dedicated business unit
Key External Stakeholders: Vendors and Partners

About Our Client

We are a leading international retail group, known for innovative home and lifestyle products. With a strong presence across multiple markets, the company is investing heavily in building best-in-class People & Capability practices. This confidential position plays a pivotal role in shaping the HR strategy for one of its most important regions.

Primary Purpose of the Role

  • Partner with a dedicated client group to deliver high-quality people solutions aligned with the company’s strategic objectives.

  • Identify future functional capability needs, succession gaps, and talent pipeline requirements.

  • Contribute to the development and implementation of People & Capability initiatives and programs.

Key Responsibilities & Deliverables

  • Act as the first point of contact for all People & Capability matters within your assigned client group.

  • Provide input into the development of organisational capability strategies and deliver on agreed initiatives.

  • Manage and influence key business decisions related to workforce planning, talent management, and organisational development.

  • Support managers in performance management, employee engagement, and change management activities.

  • Identify and implement succession plans, training needs, and career development programs.

  • Partner with central Centres of Excellence (COEs) to leverage group-wide HR policies and practices.

  • Track key performance measures such as stakeholder feedback, turnover and attrition, and capability uplift.

Required Qualifications & Experience

  • Education: Bachelor’s degree in HR, Business, or related field (Advanced Diploma or higher preferred).

  • Experience:

    • Proven generalist HR/People & Capability experience in a complex, multi-site organisation.

    • 10–15 years of total HR experience with increasing responsibilities.

    • Experience influencing senior stakeholders and managing multiple projects simultaneously.

    • Exposure to COE models and leveraging shared service environments.

    • Experience working with technology or digital platforms (SuccessFactors exposure preferred but not essential).

Traits & Abilities

  • Demonstrated skills in leadership, relationship-building, and stakeholder management.

  • Ability to be an effective and positive change agent.

  • Trusted advisor who can build strong, credible relationships with business leaders.

  • Highly organised, with the ability to manage multiple priorities and drive results.

Why This Role is Attractive

  • High visibility and strategic impact in a growing international retail group.

  • Opportunity to shape People & Capability strategy and implement best-in-class practices.

  • Collaboration with senior leadership and COEs across the group.

Confidentiality

Due to the strategic nature of this role, the hiring organisation’s name will be disclosed only to shortlisted candidates.